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Terms of Service

Last updated: March 2026

1. Acceptance of terms

By accessing or using Asendr ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all visitors, users, and others who access or use Asendr.

2. Description of service

Asendr provides AI-powered sales training simulations, prospect research tools (Farsight), team analytics, and related features to help sales teams improve performance. Features may change over time with or without notice.

3. Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • One person may not maintain more than one account unless explicitly authorized.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any regulations.
  • Attempt to reverse engineer, copy, or replicate Asendr's AI models or algorithms.
  • Use the Service to train competing AI systems or products.
  • Upload harmful, misleading, or illegal content.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Resell or sublicense access to the Service without written authorization.

5. Intellectual property

Asendr and its content, features, and functionality are and will remain the exclusive property of Asendr AI. You retain ownership of content you create (e.g., custom scenarios), but grant Asendr a license to use it to provide the Service.

6. Payment & billing

Pricing is available upon request via our pricing form. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension of access.

7. Disclaimer of warranties

The Service is provided "as is" without warranties of any kind, either express or implied. Asendr does not warrant that the Service will be uninterrupted, error-free, or completely secure. AI-generated content may not always be accurate and should not be relied upon as professional advice.

8. Limitation of liability

To the maximum extent permitted by law, Asendr shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid to Asendr in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your access to the Service at any time for violations of these Terms. You may cancel your account at any time. Upon termination, your right to use the Service ceases immediately.

10. Governing law

These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or the courts in the jurisdiction where Asendr operates.

11. Changes to terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or notice within the Service. Continued use after changes constitutes acceptance.

12. Contact

Questions about these Terms? Contact us at fguaragna@asendr.io.

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